A passenger’s guide on what to do after a rideshare accident

Many Illinois residents rely heavily on rideshare services to get around, whether they are commuting to work or traveling home after a night out. When a crash happens, injured passengers are often confused about their next steps. If you find yourself in this situation, what you do in the moments after the accident can make a difference in your health while protecting your right to seek compensation later.

Calling 911 after the crash

After checking yourself and others for injuries, it is crucial to call local law enforcement to report that the accident occurred. A formal police report is also a critical piece of evidence when you pursue a personal injury claim. The details can be helpful in establishing fault and documenting how the collision happened.

Capturing digital evidence at the scene

As soon as it is safe to do so, take screenshots of your rideshare app to save the ride details, driver’s name and the trip status. This can help prove you were a passenger during Period 3 coverage, which is important for insurance and liability purposes.

You may also want to take clear photos and videos of the vehicle damage, all visible license plates and the exact crash location. If the accident occurred in a busy area, you can include wide-angle shots showing roadway conditions, traffic flow and nearby landmarks or intersections. Doing so can help you preserve important evidence for your claim.

Seeking medical attention immediately

Visiting an emergency room or going to the doctor as soon as possible can address your symptoms and prevent your condition from worsening. Documenting your injuries can also link them directly to the accident. Getting medical care right away can help you avoid a gap in treatment, which is a common defense used by insurers to devalue claims.

Limiting contact with insurance adjusters

Rideshare insurance companies may contact you quickly after the crash to offer a low settlement before you fully understand the extent of your injuries and losses. Being cautious when speaking with adjusters so you can avoid accepting less than you may be owed.

You do not need to provide a recorded statement right away, and doing so without legal guidance may hurt your claim. A lawyer can help protect your rights and determine whether the $1 million liability coverage under the Illinois Transportation Network Providers Act applies.

When your recovery matters

Taking these proactive steps in the aftermath of a rideshare accident can significantly impact the success of your personal injury claim. Being meticulous about compiling evidence and protecting your health can better position you to secure the financial support you deserve.